Support - XVL Converters

1) XVL Converter doesn't work even though I installed license files in the standard Lattice license folder (C:\Program files\Lattice\License). Why?

The XVL Converter license files should be placed in C:\Lattice\License, (not C:\Program Files\Lattice\License). To quickly open the converter license folder, select Start Menu > XVL Converter > License Folder. Copy your license files into that folder to enable XVL Converter.

2) I installed XVL Converter in a non-standard location. I have confirmed that the license file is in the correct folder, but the converter still does not work. Why?

When specifying a non-standard location for the converter, please make sure that the path does not include a space character. Space characters in the installation path may cause a problem for the converter.